The Battlefield Tours General Group Booking Terms & Conditions
Please note: If you are looking to travel on a custom or public battlefield tour, please review our tour terms below. If you are a travel agent, or organiser, please see our Agent Terms & Conditions here.
Why should I read this?
Because it is important! Please read all of the information as
it sets out the conditions covering your travel arrangements.
Deposit payment: An initial deposit of $500.00 per person
is required at the time of booking, of which $300.00 is non-refundable unless noted otherwise. Note: If you purchase travel insurance, your insurance premium needs to be paid to your travel agent in addition to, and at time of, the initial deposit.
Our cancellation policy is based on outside suppliers and third parties contracted for this group booking. All cancellations must be received in writing. Refund in full, less $300 per person, will be made up to 70 days prior to departure, unless otherwise noted. Cancellation within 70 days of departure is subject to the following charges:
| 70-31 days prior to departure - 50% of tour cost
| 30-0 days prior to departure - 100% of tour cost
On the escorted tours it is a condition of travel that you have medical insurance and details must be provided at time of booking. We strongly recommend that each traveler have health, accident, luggage and trip cancellation insurance. We cannot be held responsible for those travellers not covered.
Prices confirmed to you at time of booking include all taxes and surcharges. All pricing is in Canadian dollars. Once your booking is confirmed and deposit or full payment is made, the tour price for you will not change. However, as virtually all the product in this brochure is purchased in British Pounds or Euros, we do reserve the right to change
the brochure prices should exchange rates between the
Canadian dollar and those currencies fluctuate greatly. You
will be advised before booking if any pricing has changed.
Any and all additional air or government related taxes or
surcharges imposed before you make your deposit, will
also be added.
The preferred method of payment is by cheque
(see page 2). Credit cards will be accepted on the
understanding that your authorisation to use your credit
card number for deposit or final payment indicates your
compliance with these booking terms and conditions,
whether or not you have actually signed the appropriate
draft. Verbal authorisation of your credit card confirms
Final payment Is due 70 days prior to departure unless
otherwise noted. The final payment "due-date" will be
shown on your deposit invoice. If the reservation is made
within 70 days, full payment is due immediately.
Airline and train tickets
To ensure the air or train tickets of your choice e.g. World Traveller Plus or seat-sale pricing, it will sometimes be necessary to pay for and issue the airline tickets more than 70 days prior to departure. Once you have agreed to this and the tickets are issued they are subject to the various airline's cancellation policies. This usually means they are 100% non-refundable or subject to change fees.
The cruise or ferry portions of all packages are subject to the terms and conditions of the cruise and ferry companies. These are available on request and will be given to every client at time of booking.
Airline or train tickets: see note above.
Refunds No refund/credit will be given for unused portions of
any tour or package (accommodation, airfare, entrances, meal
plans, vouchers, etc.) Insurance premiums are non-refundable.
Special Requests If you have special requests, e.g.
seating, meals, non-smoking rooms etc. please ensure you
advise us at time of booking. We will pass on all requests to
our suppliers but cannot guarantee they will be met.
Travel Documents Canadian and US citizens require a
valid passport for travel to Europe and most countries
require a passport to be valid for at least 6 months beyond
the length of your stay. Non Canadian or American citizens
should consult their consulate for the required documents.
Additional visas may be required in some countries. It is the
passengers responsibility to have the correct documentation
with them at all times.
Living Standards Please note that living standards and
practices, as well as conditions and standards with respect
to the provision of utilities, sanitary services and the grading
of accommodation, that differ with North American
standards, may be encountered during your travel for whichThe Battlefield Tours can not be held responsible.
Hotels: Accommodations in the destinations we visit vary and our
range of hotels includes everything from 5-star to homely,
family run hotels.
Rooms: Please specify if you prefer a double (shared) or twin beds.
Most rooms are doubles and twins may be on request.
Single rooms are in short supply and early booking is
advised. All rooms have private facilities which will be either
bath or WC or shower & WC. We will try to meet your request
but cannot guarantee your preference will be met.
Luggage: We ask that those of you on the motorcoach tours
limit your luggage to one suitcase plus a carry on. Please be
sure that you are aware of current airport and airline weight
and carry-on restrictions.
Wheelchairs: We are able to carry your folding wheelchair
in the luggage compartment but not battery powered
wheelchairs. Please advise the Battlefield Tours if you intend to bring
one. If you are disabled in any way please ask our staff
about the suitability of any particular tour or hotel.
Changes: Changes to a confirmed reservation will incur a
handling fee of $50.00 per file. For any flight changes or
flight cancellations that are requested, the airline's policy
on change fees or cancellation charges will apply.
Coach tours: Depending on circumstances it may
sometimes be necessary for the Battlefield Tours, or its suppliers, to
substitute alternative hotels or motorcoaches or to change
the order and content of the itinerary. The Battlefield Tours reserves the
right without notice to withdraw any part or all of the tour.
Factors such as airline schedule changes, hotel over-
bookings, adverse or dangerous weather, etc. may
necessitate such changes in the itinerary. There also may
be other circumstances in which changes become
necessary or advisable. Transportation, hotel, and other
travel services are provided to tour members subject to all
the terms and conditions under which they are offered to
the public generally.
Responsibility: The Battlefield Tours purchases transportation, hotel
accommodation, tour and ferry passage, restaurant and
other services from various different suppliers who are not
affiliated with The Battlefield Tours in any way. All vouchers, coupons or
receipts issued by the Battlefield Tours are issued subject to all tariffs,
terms and conditions under which all transportation,
including airlines, coach, hotels, tour and ferry operators,
restaurants and other service are contracted.
Airline clause: The passenger tickets in use by the airline, when
issued, shall constitute the sole contract between the
airline and the passenger.
Participants agree not to hold The Battlefield Tours responsible for any
loss, injury or damage to any person, property or otherwise
in connection with any accommodation, transportation or
resulting from any Acts of God, dangers, incident at sea, fire,
breakdowns in machinery or equipment, act of governments, or authorities, de jure or de facto, wars
declared or not, hostilities, civil disturbances, strikes, riots,
thefts, pilferage, epidemics, quarantines, medical or
customs regulations, defaults, delays, cancellations or any
causes beyond our control, for any loss or damage
resulting from improperly issued visas or other documents,
and that the Battlefield Tours or its staff will not be responsible for any
additional expenses or liability sustained for or incurred by
the tour participant as a result of any of the forgoing clauses.
If you have any questions, let us know!
By clicking "I Accept" I hereby declare that I have read and accept all general terms & conditions provided by the Battlefield Tours before registering on to a program.