The Battlefield Tours General Group Booking Terms & Conditions 

Please note: If you are looking to travel on a custom or public battlefield tour, please review our tour terms below. If you are a travel agent, or organiser, please see our Agent Terms & Conditions here. 

Why should I read this?

Because it is important! Please read all of the information as

it sets out the conditions covering your travel arrangements.


Deposit payment: An initial deposit of $500.00 per person

is required at the time of booking, of which $300.00 is non-refundable unless noted otherwise. Note: If you purchase travel insurance, your insurance premium needs to be paid to your travel agent in addition to, and at time of, the initial deposit.

Cancellation Policy

Our cancellation policy is based on outside suppliers and third parties contracted for this group booking. All cancellations must be received in writing. Refund in full, less $300 per person, will be made up to 70 days prior to departure, unless otherwise noted. Cancellation within 70 days of departure is subject to the following charges:

| 70-31 days prior to departure - 50% of tour cost

| 30-0 days prior to departure - 100% of tour cost

On the escorted tours it is a condition of travel that you have medical insurance and details must be provided at time of booking. We strongly recommend that each traveler have health, accident, luggage and trip cancellation insurance. We cannot be held responsible for those travellers not covered.

Prices confirmed to you at time of booking include all taxes and surcharges. All pricing is in Canadian dollars. Once your booking is confirmed and deposit or full payment is made, the tour price for you will not change. However, as virtually all the product in this brochure is purchased in British Pounds or Euros, we do reserve the right to change

the brochure prices should exchange rates between the

Canadian dollar and those currencies fluctuate greatly. You

will be advised before booking if any pricing has changed.

Any and all additional air or government related taxes or

surcharges imposed before you make your deposit, will

also be added.

The preferred method of payment is by cheque

(see page 2). Credit cards will be accepted on the

understanding that your authorisation to use your credit

card number for deposit or final payment indicates your

compliance with these booking terms and conditions,

whether or not you have actually signed the appropriate

draft. Verbal authorisation of your credit card confirms

your booking.

Final payment Is due 70 days prior to departure unless

otherwise noted. The final payment "due-date" will be

shown on your deposit invoice. If the reservation is made

within 70 days, full payment is due immediately.

Airline and train tickets
To ensure the air or train tickets of your choice e.g. World Traveller Plus or seat-sale pricing, it will sometimes be necessary to pay for and issue the airline tickets more than 70 days prior to departure. Once you have agreed to this and the tickets are issued they are subject to the various airline's cancellation policies. This usually means they are 100% non-refundable or subject to change fees.

The cruise or ferry portions of all packages are subject to the terms and conditions of the cruise and ferry companies. These are available on request and will be given to every client at time of booking.

Airline or train tickets: see note above.

Refunds No refund/credit will be given for unused portions of

any tour or package (accommodation, airfare, entrances, meal

plans, vouchers, etc.) Insurance premiums are non-refundable.

Special Requests If you have special requests, e.g.

seating, meals, non-smoking rooms etc. please ensure you

advise us at time of booking. We will pass on all requests to

our suppliers but cannot guarantee they will be met.

Travel Documents Canadian and US citizens require a

valid passport for travel to Europe and most countries

require a passport to be valid for at least 6 months beyond

the length of your stay. Non Canadian or American citizens

should consult their consulate for the required documents.

Additional visas may be required in some countries. It is the

passengers responsibility to have the correct documentation

with them at all times.

Living Standards Please note that living standards and

practices, as well as conditions and standards with respect

to the provision of utilities, sanitary services and the grading

of accommodation, that differ with North American

standards, may be encountered during your travel for whichThe Battlefield Tours can not be held responsible.


Hotels: Accommodations in the destinations we visit vary and our

range of hotels includes everything from 5-star to homely,

family run hotels.

Rooms: Please specify if you prefer a double (shared) or twin beds.

Most rooms are doubles and twins may be on request.

Single rooms are in short supply and early booking is

advised. All rooms have private facilities which will be either

bath or WC or shower & WC. We will try to meet your request

but cannot guarantee your preference will be met.

Luggage: We ask that those of you on the motorcoach tours

limit your luggage to one suitcase plus a carry on. Please be

sure that you are aware of current airport and airline weight

and carry-on restrictions.

Wheelchairs: We are able to carry your folding wheelchair

in the luggage compartment but not battery powered

wheelchairs. Please advise the Battlefield Tours if you intend to bring

one. If you are disabled in any way please ask our staff

about the suitability of any particular tour or hotel.

Changes: Changes to a confirmed reservation will incur a

handling fee of $50.00 per file. For any flight changes or

flight cancellations that are requested, the airline's policy

on change fees or cancellation charges will apply.

Coach tours: Depending on circumstances it may

sometimes be necessary for the Battlefield Tours, or its suppliers, to

substitute alternative hotels or motorcoaches or to change

the order and content of the itinerary. The Battlefield Tours reserves the

right without notice to withdraw any part or all of the tour.

Factors such as airline schedule changes, hotel over-
bookings, adverse or dangerous weather, etc. may

necessitate such changes in the itinerary. There also may

be other circumstances in which changes become

necessary or advisable. Transportation, hotel, and other

travel services are provided to tour members subject to all

the terms and conditions under which they are offered to

the public generally.

Responsibility: The Battlefield Tours purchases transportation, hotel

accommodation, tour and ferry passage, restaurant and

other services from various different suppliers who are not

affiliated with The Battlefield Tours in any way. All vouchers, coupons or

receipts issued by the Battlefield Tours are issued subject to all tariffs,

terms and conditions under which all transportation,

including airlines, coach, hotels, tour and ferry operators,

restaurants and other service are contracted.

Airline clause: The passenger tickets in use by the airline, when

issued, shall constitute the sole contract between the

airline and the passenger.

Participants agree not to hold The Battlefield Tours responsible for any

loss, injury or damage to any person, property or otherwise

in connection with any accommodation, transportation or

resulting from any Acts of God, dangers, incident at sea, fire,

breakdowns in machinery or equipment, act of governments, or authorities, de jure or de facto, wars

declared or not, hostilities, civil disturbances, strikes, riots,

thefts, pilferage, epidemics, quarantines, medical or

customs regulations, defaults, delays, cancellations or any

causes beyond our control, for any loss or damage

resulting from improperly issued visas or other documents,

and that the Battlefield Tours or its staff will not be responsible for any

additional expenses or liability sustained for or incurred by

the tour participant as a result of any of the forgoing clauses.

If you have any questions, let us know!






By clicking "I Accept" I hereby declare that I have read and accept all general terms & conditions provided by the Battlefield Tours before registering on to a program. 


Members of the public may contact us at:

Members of the public may contact us at:

The Battlefield Tours Host Travel Agency:

The Battlefield Tours, a proud product of:



Your Host Travel Agent:
Signing up on one of our public programs? Battlefield travellers can contact us to register, answer questions, organise flights,

travel add-ons & insurance.


DH Group Tour

2319 Fairview Street, Suite 609
Burlington, Ontario
L7R 2E3

Your Canadian Tour Wholesaler:
Are you a Travel agent, tour organiser, or looking to create your own custom group program? Get in touch with us directly.


Connection Custom Travel Inc.


840 Idylwyld Drive, Suite 209
Saskatoon, Saskatchewan




© 2020 "THE BATTLEFIELD TOURS" of Connection Custom Travel Inc.  Share our pictures & stories on tour, and blog about Canadian Battlefield News.

DH Tour is a proud member of the

Travel Industry Council of Ontario.

DH TOUR TICO Registration #50012768

IATA Registered Wholesaler #96508414   

  • facebook-square
  • Twitter Square
  • google-plus-square

Help us grow for our community to tell the incredible story on the Battlefields